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#VirtualShopping

Understand why
consumers (don’t) buy
at shelf level

Influencing consumers is not easy as the majority of purchase decisions are made in-store. They spend as little as a few seconds per category, scanning the products on the shelf and deciding subconsciously what they want to buy.

• Which products will be browsed and considered?
• Which products will be purchased off the shelf?
• How do consumers react in a highly realistic shopping environment?

What is virtual shopping?

Virtual shopping simulates real store environments in a tightly controlled yet realistic setting. It provides a highly realistic shopping experience for the consumers, allowing them to experience and interact with products – choosing a product from alternatives and selecting or returning those products in the same way they would in the store. Moreover, we are able to collect valuable insights on consumer-related shopping behaviors in front of the shelf (e.g., number and type of products examined and bought, the value of the purchased products, etc.).

Virtual shopping is often combined with:
Virtual shopping is mostly used in:
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How does it work?

Setup

Virtual study is created from scratch and responders are recruited globally

Testing

Respondents execute the test at home with their own computer or mobile, and a webcam

Data

We track and measure respondents’ shopping behavior, response time measurement and task completions

Insights

Client receives a report with insights, recommendations and research data 2x quicker than the delivery of conventional research supplier

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